FREE UK Shipping

• It's simple, make a purchase over £199 and we'll give you free shipping within the UK

Need a Specific Delivery Date?

• If you need your order delivered on a specific date, write this in the comments section on your order.
• If you have any questions, you can contact us on 0800 456 1959 or +44 (0) 191 222 0466 for customers outside the UK.
• You can also email us at orders@guitarguitar.co.uk.
• If your order is shipped using our Next Day Delivery service, you can change your delivery date online, via text, or by using the free 'Your DPD' app.

In-Store Click & Collect

Why Click & Collect?

• Order now and collect within 1 hour
• Available 7 days a week
• No extra charges

How to Click & Collect

• Place and pay for your order on our website selecting Click & Collect as your delivery option.
• Choose the most convenient store location for your collection.
• The location and opening times for your chosen store will appear on your receipt.
• We’ll send you an email when your goods are ready for collection. 
• **Bring along the payment card you used along with a printed copy of your confirmation email.

Items in stock locally will be able to be collected within 1 hour.

Your order will be available for collection at your chosen shop for 4 days, after which we will contact you.

**For your protection against fraud, we can't release your order without seeing your payment card.

Customers in Remote Areas

We also ship to Northern Ireland, the Highlands, and Islands, The Isle of Man, Jersey, Guernsey, and the Channel Islands using a 48-hour service.

EU & International Customers

Shipping costs vary depending on your country, but will be shown in your shopping cart at checkout. For a shipping quote, simply add the item(s) to the shopping cart and select your country from the drop-down menu.

• New goods being exported from the UK will be zero-rated for VAT (e.g. no UK VAT will be charged).
• You will incur import costs including local VAT, duty, and admin fees. 
• Our couriers will collect these charges from you directly while the goods are in transit to ensure they clear customs and arrive with you quickly.
• If you have any questions, you can contact us on 0800 456 1959 or +44 (0) 191 222 0466 for customers outside the UK.
• You can also email orders@guitarguitar.co.uk or talk to us on live chat.

Our Packaging

Our packaging and void-fill material is made of eco-responsible and recyclable materials. guitarguitar have three sizes of bespoke branded packing boxes designed specifically for the products we sell in conjunction with our supplier RAJA who offer innovative packing solutions. We continually work together to offer innovative and improved packing solutions and deliver instruments and equipment to musicians ready to make music right away.

Further Details

More information can be obtained from our terms and conditions.