Jobs at guitarguitar

Location: Camden

guitarguitar is looking to add a full-time member of staff to our team in Camden.

As a member of our sales team, you will represent both guitarguitar, the UK’s biggest guitar retailer, and the legendary brands and manufacturers we partner with.

Essential to this role is an ability to sell, demonstrate products and excite and inspire the loyal customers who visit our stores and who make our business what it is.

You will be working directly under the supervision of our Store Management Team.

A successful candidate will:

• Have an excellent understanding of guitars, musical and recording equipment.
• Excel at demonstrating products to a good standard and always aim to inspire beginners and experienced musicians alike.
• Be confident dealing with our customers face-to-face, on the telephone, via email, and across social media.
• Be proactive in learning new products as and when they are released in order to keep up with an ever evolving market.
• Be passionate about making guitarguitar an outstanding place to visit for all things music-related.
• Take pride in finding great solutions for customers and working as part of a fantastic team.

Benefits:

• guitarguitar is Employee-Owned; you will be a beneficiary of our Employee Ownership Trust *
• Outstanding staff purchase scheme
• Bonuses paid twice yearly
• Work for an expanding & ambitious market leader
• 28 days annual holiday
• Workplace pension scheme
• We have fun at work!

*Employees become beneficiaries of the trust after 6 months service

Ongoing training will be provided to the successful candidate in any product areas that are required as well as on all company procedures, systems and practices.

HOW TO APPLY

We do our best work in person. If you are interested in a role in-store, please drop in with your CV and cover letter and ask for a Manager, to make an introduction.

This position is full-time and permanent.

Location: Greater Glasgow (Linwood)

About the Role

The PPC Manager will execute the paid search strategy in line with KPIs and budget. The role will be responsible for the day to day running of paid campaigns across various digital channels such as Google, Bing and Facebook. This role sits within the marketing department, reporting to the Marketing Director.

Responsibilities

• Day to day management and optimisation of paid activity (Search, Shopping, Display and Video)
• Analyse and report on performance
• Identify new keyword, audience and targeting opportunities
• Propose new initiatives and ideas
• Keep abreast of paid search developments, competitor performance and wider retail industry trends
• Work closely with other teams to ensure campaigns meet wider business objectives
• Resolve Merchant Centre disapprovals and warnings
• Feed insights to the purchasing team which could help inform purchasing decisions

Experience and Skills

• At least 2 year experience working on paid media campaigns and delivering against KPIs
• Understanding of paid media best practices
• Familiarity with Google shopping, dynamic remarketing and product feeds
• Highly analytical and data driven, with the ability to turn data into actionable insights
• Experience using tools such as Google Merchant Centre, Google Ads, Bing Ads, Facebook Ads Manager and Google Analytics
• Budget management with a focus on maximising return
• A proactive individual that takes ownership of tasks

Salary & Benefits

• Competitive Salary
• guitarguitar is Employee-Owned; you will be a beneficiary of our Employee Ownership Trust *
• Bonuses paid twice yearly 
• Outstanding staff purchase scheme 
• Work for an expanding & ambitious market leader 
• 28 days annual holiday
• Free Parking
• Workplace pension scheme 

*Employees become beneficiaries of the trust after 6 months service

We have a hybrid working policy with our team working at least 3 days in the office. During probation and training more office time will be required.

We do not use any agencies so please apply confidentially directly.

How To Apply

To apply, submit your CV and covering letter to adam@guitarguitar.co.uk with the subject “PPC Executive Role”

Location: Birmingham

guitarguitar is looking to add a full-time member of staff to our team in Birmingham.

As a member of our sales team, you will represent both guitarguitar, the UK’s biggest guitar retailer, and the legendary brands and manufacturers we partner with.

Essential to this role is an ability to sell, demonstrate products and excite and inspire the loyal customers who visit our stores and who make our business what it is.

You will be working directly under the supervision of our Store Management Team.

A successful candidate will:

• Have an excellent understanding of guitars, musical and recording equipment.
• Excel at demonstrating products to a good standard and always aim to inspire beginners and experienced musicians alike.
• Be confident dealing with our customers face-to-face, on the telephone, via email, and across social media.
• Be proactive in learning new products as and when they are released in order to keep up with an ever evolving market.
• Be passionate about making guitarguitar an outstanding place to visit for all things music-related.
• Take pride in finding great solutions for customers and working as part of a fantastic team.

Benefits:

• guitarguitar is Employee-Owned; you will be a beneficiary of our Employee Ownership Trust *
• Outstanding staff purchase scheme
• Bonuses paid twice yearly
• Work for an expanding & ambitious market leader
• 28 days annual holiday
• Workplace pension scheme
• We have fun at work!

*Employees become beneficiaries of the trust after 6 months service

Ongoing training will be provided to the successful candidate in any product areas that are required as well as on all company procedures, systems and practices.

HOW TO APPLY

We do our best work in person. If you are interested in a role in-store, please drop in with your CV and cover letter and ask for a Manager, to make an introduction

This position is full-time and permanent.

Dispatch Assistant

Location: Camden

We have an exciting opportunity to add a full time member of staff to our team in Camden.

Working 5 days from 7, as a member of our dispatch team, you will represent both guitarguitar, the UK’s biggest guitar retailer, and the legendary brands and manufacturers we partner with.

You will be working directly under the supervision of our Store Management Team.

A successful candidate will:

• Have an excellent understanding of guitars, musical and recording equipment.
• Have previous experience of the day to operations of a busy stockroom and warehouse
• Ensure all customer orders are processed accurately and meeting company standards and deadlines
• Receiving stock in (POs and Transfers)
• Assist in driving and maximising efficiency, enhancing our customers experience; both in store and online.
• Maintain stock accuracy by completing stock checks for accurate stock levels. 
• Complete store admin accurately, ensuring compliance with company policies and procedures
• Preparing and merchandising stock for the shop floor
• Picking and packing, ensuring goods are shipped safely
• Performing basic guitar maintenance, such as restringing and cleaning

Benefits:

• guitarguitar is Employee-Owned; you will be a beneficiary of our Employee Ownership Trust, with entitlement to EOT bonuses*
• Outstanding staff purchase scheme
• Bonuses paid twice yearly
• Work for an expanding & ambitious market leader
• 28 days annual holiday, pro rata for part-time
• Workplace pension scheme

Job Type: Full-time, includes weekends.

Schedule:

• 8 hour shift
• Weekend availability

*Employees become beneficiaries of the trust after 6 months service

Ongoing training will be provided to the successful candidate in any product areas that are required as well as on all company procedures, systems and practices.

HOW TO APPLY

We do our best work in person. If you are interested in a role in-store, please drop in with your CV and cover letter and ask for a Manager, to make an introduction.

Customer Sales Advisor - ONLINE

Location: Newcastle

About the Role

We’re looking for a sales-driven individual to join our team of online experts, connecting with customers via phone, email, and LiveChat. As a Customer Sales Advisor, your primary goal will be to drive sales by inspiring customers with your product knowledge, finding tailored solutions, and providing an exceptional customer experience that builds lasting relationships.

What We’re Looking For

If you have a passion for sales and a love for guitars, we want to hear from you. The ideal candidate will:

• Be motivated by hitting sales targets and exceeding customer expectations.
• Have a solid understanding of guitars, musical instruments, and the music industry.
• Be confident in selling and influencing customers over phone, email, and LiveChat.
• Possess excellent verbal and written communication skills, with the ability to excite and inspire.
• Stay proactive in learning about new products to stay ahead in a competitive market.
• Be a natural problem solver, focused on delivering outstanding solutions.

What We Offer

• Employee Ownership Trust (EOT): share in our success through bonuses
• Outstanding staff purchase scheme.
• Performance bonuses.
• 28 days annual leave, increasing with service.
• Workplace pension scheme.

Note: Employees become trust beneficiaries after 6 months.

How to Apply

Send your CV and covering letter to jobs@guitarguitar.co.uk with the subject line: "Customer Sales Advisor - ONLINE."